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FAQs
Here are some FAQ's
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How long does it all take?
We try to get any boiler installations, repairs and services done in one visit but sometimes your boiler needs more work than that. We always let you know how long the process is taking as we go and don’t want to disrupt your day to day life.
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Can I speak to someone over the phone?
Of course. We’re here to discuss options and speak whenever you are. 01156713779
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What happens if your engineer can’t fix the problem?
If an engineer cant solve the issue during the first visit, then parts or further works would be required, in that instance, we will advise you on exact costs and timescales to get you up and running as quickly as possible.
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Can I save money right now?
Sure! Lower your average heating by 1 degree and you could upwards of £60 for the year.
5 Tips For Homeowners
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1
Emergencies
If you smell gas, call the Gas Emergency Services emergency line immediately. Their number is: 0800 111 999.
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2
Getting Your Boiler Serviced Yearly
Unfortunately, no boiler lasts forever. So the answer is yes. Some boilers require you to have services so that you don’t void your warranty. Servicing exists to save you money.
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3
The Boilers We Fix
Over the years we have probably seen most types of Gas and Electric Boilers. Whilst we are not as experienced in oil systems we can work on Oil boilers/water heaters. We do not work with solid fuel boilers (Not yet anyway).
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4
Heating Your home
Setting your heat high won’t make your home warm quicker! There’s no need to set your heat higher than 60 degrees centigrade. If your heat is set any higher, your boiler will combine the hot water with cold water and bring down the temperature.
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It matters to know
Something as important as your heating system needs to be looked after. If you think your boiler has an issue or if you think you’re due a service, you’re more than welcome to just call and ask for some friendly advice.
Do I have a commercial boiler?
Possibly. Generally, boilers over 50Kw are classed as commercial and if the combined power of all the gas appliances in the property is under 70Kw then this is within the scope of a Domestic Gas Engineer. If you go over this threshold or the property needs bigger appliances that combined will go over 70Kw, then a Commercial Engineer will be needed. We’re fully licensed to deal with any Commercial & Domestic unit and offer high-quality installation and repairs on all gas units throughout Nottingham and Nottinghamshire.
Get your boiler sorted!